Payment Policy
Thank you for choosing Comptek for your IT support and purchasing needs. This Payment Policy outlines the terms and conditions related to payments for our services and products.
Service Payments
For IT support services, payment terms will be specified in the service agreement or contract. Typically, invoices will be issued at agreed-upon intervals or upon completion of the specified services. Payment is due within 30 days from the date of the invoice.
Online Store Purchases
For purchases made through our online store, we accept various payment methods, including credit cards and other secure payment options. Payment is due at the time of purchase. Your order will be processed once payment is confirmed.
Billing Information
It is your responsibility to provide accurate and up-to-date billing information. If there are changes to your billing details, please update them promptly to ensure seamless transactions.
Late Payments
Late payments may be subject to fees or interest charges as outlined in the service agreement or on the invoice. If you anticipate any issues with payment, please contact us in advance to discuss alternative arrangements.
Refunds and Returns
Refunds and returns for products purchased through our online store are subject to our Refund and Return Policy, which can be found on our website. For services, refunds will be handled on a case-by-case basis, as outlined in the service agreement.
Security of Payment Information
We prioritize the security of your payment information. Online transactions are conducted through secure channels, and we do not store your credit card details. Our payment processing partners adhere to industry standards to ensure the protection of your financial information.
Currency
All transactions are processed in Australian Dollars. Any currency conversion fees or fluctuations are the responsibility of the customer.
Changes to the Payment Policy
We reserve the right to update this Payment Policy to reflect changes in our practices or for legal reasons. Please check this page periodically for updates.
Contact Information
If you have any questions or concerns about our Payment Policy, please contact us at: info@comptek.com.au.
Thank you for choosing Comptek. We appreciate your business and are committed to providing you with reliable IT support and quality products.